The bestselling project management text for students and professionals—now updated and expanded. This Eleventh Edition of the bestselling "bible" of project management maintains the streamlined approach of the prior editions and moves the content even closer to PMI's Project Management Body of Knowledge (PMBOK). New content has been added to this edition on measuring project management ROI, value to the organization and to customers, and much more. The capstone "super" case on the "Iridium Project" has been maintained, covering all aspects of project management. Increased use of sidebars throughout the book helps further align it with the PMBOK and the Project Management Professional (PMP) Certification Exam.
This new edition features significant expansion, including more than three dozen entirely new sections and updates on process supporting; types of project closure; project sponsorship; and culture, teamwork, and trust. This comprehensive guide to the principles and practices of project management:
- Offers new sections on added value, business intelligence, project governance, and much more
- Provides twenty-five case studies covering a variety of industries, almost all of which are real-world situations drawn from the author's practice
- Includes 400 discussion questions and more than 125 multiple-choice questions
- Serves as an excellent study guide for the PMP Certification Exam.
Contents
- 1 Overview 1
- 2 Project Management Growth: Concepts And Definitions 37
- 3 Organizational Structures 91
- 4 Organizing And Staffing The Project Office And Team 141
- 5 Management Functions 191
- 6 Management Of 'Your' Time And Stress 285
- 7 Conflicts 295
- 8 Special Topics 319
- 9 The Variables For Success 365
- 10 Working With Executives 383
- 11 Planning 411
- 12 Network Scheduling Techniques 493
- 13 Project Graphics 555
- 14 Pricing And Estimating 571
- 15 Cost Control 629
- 16 Trade-Off Analysis In A Project Environment 715
- 17 Risk Management 741
- 18 Learning Curves 817
- 19 Contract Management 839
- 20 Quality Management 873
- 21 Modern Developments Project Management 927
- 22 The Business Of Scope Changes 949
- 23 The 'Project' Office 955
- 24 Managing Crisis Projects 971
- 25 The Rise, Fall, And Resurrection Of Iridium: A Project Management Perspective 987
- Appendix A. Solutions To The Project Management Conflict Exercise 1025
- Appendix B. Solution To Leadership Exercise 1031
- Appendix C. Dorale Products Case Studies 1037
- Appendix D. Solution To The Dorale Products Case Studies Answers 1049
- Appendix E. Crosslisting Of PMBOK To The Text 1055
- Author Index 1061
- Subject Index
About the Author
- Harold Kerzner, Ph.D., is Senior Executive Director for Project Management at the International Institute of Learning, Inc. (IIL), a global learning solutions company offering professional training and consulting services worldwide. Dr. Kerzner's profound effect on the project management industry inspired the IIL in partnership with PMI to establish the Kerzner International Project Manager of the Year Award, which is presented to a distinguished PMP® or global equivalent each year.
Book Details
- Hardcover: 1296 pages
- Publisher: Wiley; 11 edition (©2013)
- Language: English
- ISBN-10: 1118022270
- ISBN-13: 978-1118022276
- Product Dimensions: 9.3 x 7.7 x 1.9 inches
- List Price: $99.00